Tips for Successful Surveys with SURVEY ON THE SPOT

SURVEY ON THE SPOT enables you to capture On-Site Insights (SM) from consumers using their iPhones, iPads, or smartphones.  

We have been asked for suggestions on how to deploy iPads and iPad touch devices securely.  Here are some solutions that are working for our clients.

This tabletop or floor mounted iPad bracket from Olea Kiosks allows you to securely gather On-Site Insights from your guests using SURVEY ON THE SPOT on an iPad.

Beyond Kiosks offers three types of iPad mounts: countertop, freestanding kiosk, and wall mounts.       

More information is available at http://beyondkiosks.com/style.php?s=iPAD&t=KIOSKS

View a PDF of the Beyond Kiosk freestanding iPad kiosk.

Use SURVEY ON THE SPOT to gather On-Site Insights (SM) during Available Guest Time (SM)

It's easy to gather On-Site Insights during Available Guest Time at the end of a meal.  Using Available Guest Time while the server is processing payment, guests have time to complete a survey on an iPod touch or iPad provided by the restaurant.  This increases the number of responses dramatically!  Please contact us to learn more and discuss current implementations.

Using an iPod Touch running the SURVEY ON THE SPOT app mounted on a bamboo board.  The iPod is mounted with 3M VHB tape (epoxy tape!). 

The scenario is as follows:  The server hands the guest the bamboo board with the iPod touch and the guest check presenter.  While the server is processing the credit card the guest uses Available Guest Time (SM) to provide On-Site Insights (SM).  The response level has been 10-20X the level when consumers are provided a device to take the survey.  In over 30% of the responses consumers "sign-up" for a mailing list.  The contact information can automatically be fed to mail list management services and is available in an Excel file.

Setting up an iPod touch or iPad to automatically run your surveys!

Instructions to reload SURVEY ON THE SPOT on an iPod