SURVEY ON THE SPOT
Features & Benefits		 < back  |  next >

Service and satisfaction insights, on-site
 
Why SURVEY ON THE SPOT?
 Advantages
Survey completed on-site • Information accuracy
• Improved crew performance
Ease of use • Consumer participation & dialogue
‘Service Alerts’ elevate service issues on-site • Instant resolution allows customer recovery
Photos provide additional insight • Real-time reactions from consumers
GPS location validation • Limits fraud/validates time and date
   
Reward system drives participation & visits  
Generates instant reward • Increased likelihood of participation
Reward wallet saves for later use • Prompts future visits and sales
Reward wallet shows value and expiration • Creates consumer urgency
Reward time-stamps redemption • Limits coupon fraud

Additional SURVEY ON THE SPOT - System Features

  • Includes traditional web survey collection as part of the service offering
  • Survey and reporting module can be added to existing iPhone Apps
  • iPhone and mobile web can be added to existing web survey systems
  • Implementation can be done as an on-site survey tool through the use of iPod Touch hand-held devices
  • Multiple surveys can be fielded to consumers concurrently e.g. Guest Satisfaction and Marketing

FAQs | Contact Us | Blog | Press | Sign Up | Login | Learn More | Privacy Policy | Terms & Conditions | © 2009 ON THE SPOT SYSTEMS, INC.