Financial Services/Banking

Survey On The Spot provides an excellent platform to gather feedback from financial service clients. Services can be evaluated immediately after the customer interaction. Using iPads in kiosk mode, a client can be asked after a service experience with a teller or loan officer, how well your service met their expectations.

The service is easy to set up and install. Customized, branded surveys can be published in minutes and changed as needs arise. Management alerts can notify members of your team in the event of a service issues. Most importantly, the system does not require any integration with existing IT systems within your institution. All feedback and reporting run through our secure web portal accessed via wifi or 3G connectivity.

Survey On The Spot provides customer feedback when you need it, right now!