Retail

Survey On The Spot is a great solution for any service conscious retailer or businesses anxious to gain insights from their customers.

Survey On The Spot can be used to easily set up an unlimited number of consumer intercept surveys that can be used on site with customers and potential customers to get their feedback on a wide range of questions. Identifying consumer purchase intent based on the in-store environment is easy to capture using customer interviews using an iPad. Results and reporting are tabulated immediately.

The system can also be used in-store or at point of sale to capture guest satisfaction feedback. Your customers can be prompted with merchandising materials or iPod or iPad 'kiosks' can be used to capture instant feedback including service insights, consumer demographics, and email contact information that can be fed into email marketing databases automatically. Consumers can be offered instant rewards or rewards for future visits directly through the system

Survey On The Spot's mobile surveys offer the ability to know what your customer is thinking at the most critical moment, inside your retail location, allowing you to build a stronger relationship.